Terms of Service

Last updated: October 29, 2026

1. Agreement

These terms are an agreement between you and SunMesa Labs LLC, a New Mexico limited liability company ("SunMesa Labs", "we", "us") about using Profit Guard (the "app"). By buying a plan or using the app, you accept these terms and our Privacy Policy. If you use the app for a business, you accept them for that business.

2. What the app does

The app connects to your Etsy shop through the Etsy API, reads your listings, orders and shipping profiles, estimates the profit of each listing after Etsy fees and the costs you enter, and gives each listing a verdict (renew, fix, kill, hold or needs cost) with the reasons. With Profit Fix Autopilot, it also proposes changes (prices, titles, tags, descriptions, renewing or deactivating listings) and applies the ones you approve. What each plan includes is described on its sales page and on the Upgrades page in the app.

3. Your account

• Your account is for one person. Do not share your login.
• Keep your password safe and tell us at once if you think someone else used your account.
• The details you give us, such as your email address, must be correct.

4. Plans, payment and refunds

• Plans are sold through WarriorPlus as one-time payments unless the sales page says otherwise (for example a yearly plan). Each plan has limits, such as the number of shops, listings per scan and AI rewrites.
• Refunds follow the refund policy on the sales page where you bought the plan and are handled through WarriorPlus. When a purchase is refunded or charged back, the plan it unlocked is removed from your account.

5. Your shops

• Connect only Etsy shops that you own or are allowed to manage. Your plan sets how many shops you can connect, and a connected shop stays tied to your account.
• If you connect a shop by mistake, write to us and we will help.
• With Agency Lite you may connect client shops through invite links. You must have each client's agreement to audit their shop and, before you approve any change in it, their agreement to that kind of change. You are responsible to your clients for the reports and changes you make, and for who you share report links with.
• The Always-On Monitor re-scans connected shops on a schedule and emails alerts and a monthly report. It only reads; fixes still need your approval. Its figures (fees avoided, profit recovered) are estimates with the method shown in the app.

6. Estimates, recommendations and your decisions

• Profit is an estimate. It depends on the costs you enter and on fee rates that Etsy may change. Some things are not in the calculation, such as taxes Etsy collects, VAT on fees, shipping label discounts, refunds you pay yourself, and which orders came from Offsite Ads (you set an estimated share). Every calculation shows its formula so you can check it.
• Verdicts and suggested prices are recommendations. A "Kill" verdict means we suggest you stop renewing a listing; it is your decision.
• You approve every change. Changes are written to Etsy only in batches you approve, after you have seen the before and after. AI-written text can contain mistakes: read it, and make sure it is accurate and follows Etsy's rules, before you approve it. You are responsible for the content and prices of your listings.
• Renewing a listing costs the usual Etsy listing fee, charged by Etsy to your shop.
• Every change is logged with its previous value and can be undone from the Change log, as long as the shop is still connected and Etsy accepts the change.

7. Things you must not do

• Connect shops you are not allowed to manage, or use the app against Etsy's rules.
• Try to get around plan limits, overload the app or the Etsy API, or access the app with bots or scrapers.
• Copy, resell or redistribute the app or its code.

8. Other services

The app works with services we do not control, including Etsy, OpenRouter and WarriorPlus. Their own terms apply when you use them; using the app does not change your agreement with Etsy. If one of them changes or limits its service, some features may stop working or change, and we will do our best to adapt. The term "Etsy" is a trademark of Etsy, Inc. This application uses the Etsy API but is not endorsed or certified by Etsy, Inc.

9. No promise of results

The app helps you see and improve the profit of your listings. Sales and profit depend on many things outside our control, such as your products, prices, photos, Etsy search and the market. We do not promise any level of profit, savings or sales. Examples on our sales pages come from demo shops and are illustrations, not typical results.

10. Availability and changes

We work to keep the app running and improving, but we cannot promise it will always be available or error-free. We may change, add or remove features. We will not remove a core feature of a plan you bought without offering a fair alternative, such as a similar feature or a partial refund.

11. Ending your account

You can stop using the app at any time, disconnect your shop and ask us to delete your account. We may suspend or close an account that breaks these terms. Where reasonable, we will warn you first and give you a chance to fix it.

12. Disclaimer and limit of liability

The app is provided "as is". As far as the law allows, we give no warranties beyond those in these terms. We are not liable for indirect losses, such as lost profits, lost sales, or decisions you make based on the app's estimates and recommendations. Our total liability for any claim about the app is limited to the amount you paid us for it in the 12 months before the claim. Nothing in these terms limits rights you have under consumer protection law that cannot be limited.

13. Changes to these terms

We may update these terms. We will change the date at the top of this page, and for important changes we will let you know by email or in the app. If you keep using the app after a change takes effect, you accept the new terms.

14. Governing law

These terms are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law rules. Before filing any claim, please contact us and give us 30 days to try to resolve it. If it is not resolved, it will be decided by the state or federal courts located in New Mexico, unless the consumer protection laws of your country give you the right to bring a claim in your local courts.

15. Contact

SunMesa Labs LLC · 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, USA · randy@sunmesalabs.com